FAQ

How do I book a viewing?

You can book a viewing by calling us on +44(0)161 838 5670 or by sending us an email to [email protected]

How do I book a room?

You can book a room online by using the 'BOOK ONLINE' button (top right hand corner). It's a really easy process and should take you 10 minutes max.

Do you allow couples?

Yes, we do. If you would like to book a joint occupancy room you will need to contact the management team directly on 0161 928 0308

Will there be someone to collect my keys from?

Yes, the full team will be there to help you on arrival. If you are arriving out of hours, it is advisable to let us know, but you will still be greeted by a member of staff who will assist you.

What do I need to bring with me on arrival?

The room is furnished with the essentials but you will need to bring items for you kitchen, bed linen, and all your lovely belongings!

Can I cancel my contract before I move in?

No, once you have signed your AST with us you are bound to the terms and conditions of the contract.

Can I cancel my contract and move out early?

No, once you have signed your AST with us you are bound to the terms and conditions of the contract

Will I get my deposit returned to me?

Yes, after your tenancy we will conduct a full inspection of your studio room. Providing there is no damage and your room has been left the same as when you moved in.

Do you have content insurance for all rooms?

Yes, all rooms have content insurance included in the price. For more information please see 'Documents' section of each property.